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Delivery

Delivery | Harvey Norman NZ

We deliver to your home or office, anywhere within New Zealand. Products are delivered from your nearest Harvey Norman store. Delivery times vary depending on the weight and size of the item and also the distance between the nominated shipping address and your closest Harvey Norman store.

Delivery from our nationwide store network

As a guide:

Shipping address up to 50kms from store 2-3 business days
Shipping address 51-100kms from store 2-3 business days
Shipping address over 100kms from store 3-5 business days or by arrangement


Please Note:

Delivery of some furniture and bedding items may take up to 8 - 10 weeks due to availability and manufacturing.
Your local Furniture and Bedding store will contact you within 24 hours of receiving your order to advise expected delivery dates and arrange a suitable time to deliver your items.

Upfront delivery costs

We disclose our delivery fee upfront, so you know exactly how much your total order will cost. You can work out delivery costs for your purchase using the delivery cost calculator in the Shopping Cart. Otherwise, delivery charges will be automatically calculated in the Checkout process and displayed as a line item in your costs. The delivery fee is calculated by the size and weight of the items, plus the delivery location.

If you have any special delivery instructions, please detail in the notes section of your order or contact us with your specific requirements. Any additional requirements may incurr additional charges. Please note, delivery does not include installation of your products. See our installation section for the installation services we provide.


Local

less than 50kms from store


Outer

51 - 100kms from store


Remote / Rural

100+ from store

per order per order per order
small items $5.95 $9.95 $11.95
medium items $9.95 $14.95 $17.95
large bulky items $59.00 $79.00 $99.00
oversize items $89.00 $149.00 $199.00


If your order contains both small and large items, you will be charged one freight amount based on the largest item ordered.

Taking Delivery of your order

All order deliveries require a signature. We will attempt to deliver your item 3 times in order to obtain a signature before returning the item back to the originating store. Items will not be left unsecured at a private or commercial premises under any circumstances. If the delivery courier is unable to obtain a signature, a calling card will be left with details as to how you may arrange a pick up or re-delivery of your order.

Tracking your order

When we have shipped your order, you will receive an email notifying you of the shipping reference number and an estimate of the number of days in which your order will arrive. Once you have received your shipping reference, you can track and trace your item here.

Free in-store pick-upLook out for our in-store signage

When buying online, you also have the option to pick up your order from your nearest Harvey Norman store free of delivery charges. Simply select the Pick Up In-Store option and nominate your preferred location. When you visit the store - look out for our signage pointing you to where you can pick up your order. Items will be ready for collection 4 business hours after you place your order.

For other frequently asked questions about Pick up's or Deliveries - check out our FAQ's page.

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